Do you offer refunds or exchanges?Updated a year ago

Yes, we offer refunds within 7 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, refurbished products] are not eligible.

For returns or exchanges, please contact our customer support at [email protected]. Refunds will be processed to the original payment method within 7 days of receiving the returned item.

Unfortunately, we are unable to offer  exchanges after a purchase has been made. This policy is due to the nature of our products, which include [mention specific types of products, e.g. perishable, custom, digital, etc.].

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.