Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at support@twelvesteptees.com to initiate the return process with your order number and detai

Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging. <h3 id="return-by-mail">Return by mail</h3>Reach out to our customer support team at support@twelvesteptees.com to initiate the return process with your order number and details about the item you wish to return. Print the shipping label and drop off your return at a USPS location.Note: There is a $6 shipping charge per order. <h3 id="return-in-store">Return in store</h3>You can visit any of our retail stores and present your order confirmation or packing slip as proof of purchase. All items must have the original tags attached. <h3 id="refund-process">Refund process</h3>Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method. <h3 id="non-returnable-items">Non-Returnable items</h3>Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.

How do I make a return?

Yes, we offer refunds within 7 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, refurbished products

Yes, we offer refunds within 7 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, refurbished products] are not eligible. For returns or exchanges, please contact our customer support at support@twelvesteptees.com. Refunds will be processed to the original payment method within 7 days of receiving the returned item.Unfortunately, we are unable to offer &#xA0;exchanges after a purchase has been made. This policy is due to the nature of our products, which include [mention specific types of products, e.g. perishable, custom, digital, etc.].However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at support@twelvesteptees.com. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.

Do you offer refunds or exchanges?

It typically takes us 7 days to process a return, and it may take 2 business days for the credit to be reflected in your account.

It typically takes us 7 days to process a return, and it may take 2 business days for the credit to be reflected in your account.&#xA0;

Returns and Exchanges

How do I make a return?

Do you offer refunds or exchanges?

How long does it take for a return to be completed?